If we already approved your permanent resident application
Permanent residence applications approved on or before March 18, 2020
If your application was approved on or before March 18, 2020, but you haven’t travelled to Canada yet, you’re exempt from the travel restriction measures.
Landing appointments will be held by telephone, if possible
We cancelled all in-person permanent resident landing appointments until April 13, 2020. All landing appointments will be done by telephone whenever possible. Otherwise, we’ll reschedule them for later.
We’ll contact you by email to let you know when your phone appointment will be. Use the Web form if you need to update your contact information.
Approved permanent resident applicants with expired or expiring documents
If we already approved your permanent resident application but you can’t travel to Canada before your documents expire, use the Web form to tell us why you can’t travel.
Once it’s possible for you to travel, use the Web form to let us know so we can tell you what to do next.
Permanent residence applications that we’re still processing
Some steps you may not be able to complete right now include
- submitting your passport or supporting documents, such as a police certificate
- completing an immigration medical exam
No application in progress will be closed or refused because of documents missing due to COVID-19. We’ll automatically give you 90 days to complete these steps. Once you’re able to, complete the steps as soon as possible to avoid delays.